INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of export commodities do you supply?

We specialize in supplying a wide range of high-quality export commodities from Indonesia, including agricultural products, minerals, and natural resources. Our products include palm oil, coffee, spices, rubber, and more. We ensure that all products meet international quality standards and are sourced sustainably.

How do I place an order for export commodities?

Placing an order with us is easy. Simply contact our sales team through our website or email, specifying the products you're interested in. Our team will guide you through the order process, including quantity, pricing, shipping arrangements, and any necessary documentation. We ensure smooth communication and a seamless experience from order to delivery.

What are the shipping and delivery terms for international orders?

We offer various shipping options depending on your destination, including sea freight and air freight. Delivery times vary based on the type of product, quantity, and shipping method. We work with trusted logistics partners to ensure timely and secure delivery. Please contact us directly to get an accurate delivery estimate based on your specific order.

Are your export commodities certified for international standards?

Yes, all of our export commodities comply with international standards and certifications. We ensure that our products meet the required quality, safety, and environmental standards for export. Our certifications include ISO, Fair Trade, and other relevant certifications depending on the product type.

Can I request customized products or packaging for my order?

Absolutely! We understand that some customers may have specific requirements. We offer customized products and packaging options tailored to your needs. Please reach out to our team to discuss your requirements, and we will work with you to meet your expectations.

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